Terms of Use

The information provided through our website is intended for business and technical reference. Users who access the services from other locations are responsible for compliance with local laws. The services are intended for users who are at least 18 years old.

Unless otherwise indicated, the website, source code, functionality, software, designs, text, photographs, graphics, trademarks and other content are owned by or licensed to us and are protected by applicable intellectual property laws.

We grant you a limited, revocable, non-exclusive right to access the services and download or print reasonable portions of content solely for internal business evaluation. No content may be copied, reproduced, republished, sold, licensed or exploited for commercial purposes without our prior written permission.

We make reasonable efforts to display product descriptions, images and specifications accurately. Product appearance, availability, specifications and performance parameters may change as products are improved. Website information does not replace the applicable datasheet, quotation, sample evaluation or written technical confirmation for your project.

Orders, prices, payment terms, lead times, shipping terms and other commercial conditions are governed by the applicable quotation, pro forma invoice, purchase agreement or other written confirmation. You agree to provide accurate purchasing and billing information and to pay all agreed charges, taxes and fees.

The website may allow you to submit inquiries, technical requirements, feedback or other content. You are responsible for your submissions and represent that you have the right to provide them, that they are accurate and lawful, and that they do not infringe third-party rights or contain harmful material.

You retain ownership of your submissions. You authorize us to use and process them as reasonably necessary to respond to your inquiry, evaluate an application, prepare a quotation, improve products and services, and conduct our business in accordance with our Privacy Policy. Confidential project information remains subject to any separate written confidentiality agreement.

We may monitor the services, restrict access, remove content, suspend functionality or take appropriate legal action when we reasonably believe these Terms, applicable law, security or third-party rights are at risk.

Our Privacy Policy forms part of these Terms and explains how personal information is handled. By using the services, you acknowledge that information may be processed in China and in locations where our service providers operate, subject to applicable safeguards.

These Terms remain in effect while you use the services. We may deny or terminate access, without prior notice where permitted by law, if you breach these Terms, create security or legal risk, or misuse the services.

We may change, update, suspend or discontinue any part of the website or services at any time. We do not guarantee that the services will always be available, error-free or uninterrupted, and we are not liable for reasonable downtime, maintenance or discontinuation to the extent permitted by law.

These Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles, except where mandatory consumer or local law provides otherwise.

Before starting formal proceedings, the parties will attempt in good faith to resolve a dispute through written notice and informal negotiation. If a dispute cannot be resolved, it will be submitted to the competent courts in Wuxi, Jiangsu, China, unless a separate written agreement requires another forum or arbitration procedure.

Website information may contain typographical errors, inaccuracies or omissions relating to descriptions, specifications, pricing, availability or other matters. We reserve the right to correct and update information without prior notice.

To the fullest extent permitted by law, the website and general information are provided on an as-is and as-available basis. We disclaim implied warranties relating to general website use. Product warranties and performance commitments apply only as expressly stated in the applicable written quotation, datasheet, contract or warranty terms.

You are responsible for evaluating product suitability, validating samples and ensuring that the selected product and system design meet your application's safety, regulatory and performance requirements.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive or consequential losses arising from website use, including loss of profits, data, revenue or business opportunity. Any liability relating to products or transactions is governed by the applicable written agreement and mandatory law.

You agree to defend, indemnify and hold us harmless from third-party claims, losses and reasonable expenses arising from your unlawful use of the services, breach of these Terms, violation of third-party rights or misuse of content, except to the extent caused by our own breach or negligence under applicable law.

We maintain information you transmit as necessary to operate the services, but you remain responsible for data and records required for your business. We are not responsible for loss of information outside our reasonable control, subject to applicable law and our Privacy Policy.

Visiting the website, submitting forms and sending email are electronic communications. You consent to receive communications electronically and agree that electronic notices and records may satisfy legal writing requirements where permitted by law. Commercial contracts remain subject to the signature and acceptance requirements stated in the applicable documents.

California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs if a complaint is not satisfactorily resolved. Privacy requests should be submitted under our Privacy Policy.

These Terms and any policies or written terms posted by us constitute the agreement governing general use of the services. Failure to enforce a provision is not a waiver. If any provision is unenforceable, the remaining provisions remain effective. You may not transfer your rights or obligations without our consent; we may transfer ours in connection with a business reorganization or transfer.

Wuxi Reliava Technology Co., Ltd. (doing business as Reliava Technology). VAT number: 91320214MAK5LLB42D.

Room A310, No. 180-20 Linghu Avenue, Xinwu District, Wuxi City, Jiangsu, China. Phone/WhatsApp: +86 190 7179 2426. Email: [email protected].